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姓名 劉桂如(Gui-Ru Liu)  查詢紙本館藏   畢業系所 企業管理學系
論文名稱 工作自主性、職場友誼、組織支持與工作敬業度關係之研究
(A Study on the Relationships among Job Autonomy, Workplace Friendship, Perceived Organizational Support, and Job Engagement)
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摘要(中) 隨著產業環境迅速的變遷,企業需提升自身的競爭力以因應各種挑戰,敬業的員工便是組織的核心競爭力之一,企業必須以不同面向來提高員工對工作的熱愛,如提供工作自主權、支持與友善的工作環境,使員工更願意為工作付出努力,進而提升組織的績效與競爭優勢,才能幫助組織留住優秀的人才。

本研究以277名在職員工為研究對象,透過網路問卷進行資料蒐集,使用階層迴歸分析驗證工作自主性、職場友誼、組織支持與工作敬業度等變項間之關係,並分析組織支持的調節效果與中介效果。研究結果證實:(1)工作自主性對工作敬業度有正向的關係;(2)職場友誼對工作敬業度有正向的關係;(3)職場友誼對組織支持有正向的關係;(4)組織支持對工作敬業度有正向的關係;(5)組織支持對工作自主性與工作敬業度具有調節的效果;(6)組織支持對職場友誼與工作敬業度具有中介的效果。基於上述研究結果,本研究提出管理實務上的建議及對未來研究建議。
摘要(英) With the rapid changes of the industrial environment, enterprises need to improve their competitiveness to meet various challenges. Fully engaged employees contribute greatly to organizational competitiveness. This study aims to investigate the effects of autonomy, organizational support, workplace friendship on employees’ job engagement. Data are collected from the distribution of online questionnaires to full-time employees in Taiwan. 277 copies of valid questionnaires are obtained and analyzed.

It is found that autonomy and workplace friendship are both positively related to employee’s engagement. Workplace friendship is positively related to employees’ perceived organizational support. Employees’ perceived organizational support is positively related to their job engagement. Besides, organizational support moderates the relationship between autonomy and job engagement. It also mediates the relationship between workplace friendship and job engagement. Drawn on the findings, managerial implications and suggestions for future research are thus discussed.
關鍵字(中) ★ 工作自主性
★ 職場友誼
★ 組織支持
★ 工作敬業度
關鍵字(英) ★ autonomy
★ workplace friendship
★ perceived organizational support
★ job engagement
論文目次 摘要 i
Abstract ii
誌謝 iii
目錄 iv
圖目錄 v
表目錄 vi
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 3
第三節 研究流程 4
第二章 文獻探討 5
第一節 工作自主性 5
第二節 職場友誼 8
第三節 組織支持 12
第四節 工作敬業度 16
第三章 研究方法 18
第一節 研究架構 18
第二節 研究變數與衡量工具 19
第三節 研究樣本 21
第四節 研究分析方法 22
第四章 研究結果 23
第一節 描述性統計分析 23
第二節 信度分析 25
第三節 驗證性因素分析 26
第四節 各研究變項之相關分析 30
第五節 獨立樣本 t 檢定 31
第六節 階層迴歸分析 32
第五章 結論與建議 38
第一節 研究結論 38
第二節 研究貢獻與管理意涵 41
第三節 研究限制與未來研究建議 43
參考文獻 44
附錄 50
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指導教授 陳春希(Chun-Hsi Chen) 審核日期 2021-9-29
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