摘要(英) |
The world environment is constantly changing, and the operational environment of businesses is also changing accordingly. In such an environment, the order delivery process has become an indispensable process in business operations. Quickly meeting customer needs can demonstrate a company′s competitiveness; delivering goods to customers on time and with quality can demonstrate a company′s credibility. Therefore, as the times change, businesses must constantly adjust their business direction and continue to improve in order to establish a foundation for sustainable operations.
The foundation of the Theory of Constraints is based on a shift in thinking. Inertia thinking is a common problem among people and is also a limiting factor for a company′s growth. This study is based on the thinking method of the Theory of Constraints, focusing on the problems and challenges faced by a case company in the order delivery process. The system constraint was identified, the problem was confirmed, the core problem was found, and an execution plan was constructed. At the same time, the overall process was considered, and management mechanisms were used to solve problems and overcome bottlenecks. Based on transparent information and the principle of optimal resource allocation, an operational simulation system was constructed.
With the assistance of information tools, the order delivery plan and production schedule can be dynamically adjusted, bottleneck nodes can be controlled, operating times for each unit can be shortened, and manual query operations can be reduced. This maximizes the allocation of resources effectively. The embedding of information nodes in the process also lays the foundation for future data analysis. |
參考文獻 |
一、中文文獻
1.方維熙編撰(2018),導入流程管理(BPM)工具實務手冊(初版),新北市:中國生產力中心。
2.王則翰(2022),DRAM是什麼?DRAM概念股有哪些?DRAM產業介紹!,股感知識庫,Retrieved October 20, 2022,取自:
https://www.stockfeel.com.tw/dram-記憶體-三星-美光-華邦電。
3.田野(2020), TOC理論破除成本魔咒,中國石油企業(5),103-105。
4.朱成(2015),那些年一直錯用的SWOT分析(初版),14-34,新北市:創見文化。
5.何應欽(譯)(2019),供應鏈設計與管理(二版),1-15,台北市:華泰文化。
(Simchi-Levi, D., Kaminsky, P., & Simchi-Levi, E., 2000)
6.何應欽(譯) (2021),作業管理(十四版),台北市:華泰文化。
(Stevenson, W. J. ,1982)
7.何應欽(譯) (2005),企業資源規劃(ERP)(初版一刷),台北市:智勝文化。(Olson, D. L.,1998)
8.李榮貴、張盛鴻(2019),TOC限制理論:從有限走向無限(初版十刷),29-97,新北市:中國生產力中心。
9.吳鴻輝、李榮貴(2007),限制驅導式現場排程與管理技術(修訂二版),台北市:全華科技圖書。
10.周若珍(譯) (2019),解決問題的商業框架圖鑑(初版),42-45,台北市:采實文化。(小野義直,2018)
11.周怜利(譯) (1997),絕對不是靠運氣(一版),台北市:天下文化。(Goldratt, E. M.,1994)
12.林致榮、陳棟樑(2018),ERP系統使用績效之實證研究-使用資訊系統成功模式,管理資訊計算(7),59-68。
13.美光科技(2023),DDR5、DDR4、DDR3、DDR2、DDR 與 SDRAM 之間的差異是什麼?,Crucital.com,Retrieved October 10, 2022,取自:
https://www.crucial.tw/support/articles-faq-memory/difference-between-ddr4-ddr3-ddr2-ddr-sdram。
14.范仕仰(2021),拔草測風向!用PEST分析法畫出企業未來藍圖,Cheers快樂工作人,Retrieved October 10, 2022,取自:https://www.cheers.com.tw/article/article.action?id=5100064。
15.亞歷克斯(2020),半導體存儲器的類型,大大通,Retrieved October 10, 2022,取自:https://www.wpgdadatong.com/tw/blog/detail/42051。
16.張凌虛、鄭曉蘭(譯)(2016),問題可以一次解決(二版),台北市:時報文化。(岸良裕司,2005)
17.台灣證券交易所、櫃檯買賣中心(2022),半導體產業鏈簡介,產業價值鏈資訊平台,Retrieved July 14, 2022,取自:https://ic.tpex.org.tw/introduce.php?ic=D000。
18.許永碩(2018),3A供應鏈理論與限制,每日頭條,Retrieved July 20, 2022,取自:
https://kknews.cc/zh-tw/tech/qng5g3b.html。
19.黃政傑(2022),打造 JIT 與 JIC 平衡的韌性供應鏈,就享知,Retrieved July 20, 2022,取自:https://www.inside.com.tw/article/27860-just-in-case。
20.創見資訊(2022),96層3D快閃記憶體,創見資訊,Retrieved October 10, 2022,取自:https://tw.transcend-info.com/embedded/technology/96-layer-3d-nand-flash。
21.齊若蘭(譯)(1996),目標:簡單有效的常識管理(四版),台北市:遠見天下文化。(Goldratt, E. M., & Cox, J.,1984)
22.精益爭霸(2019),敏捷供應鏈還是精益供應鏈,哪個好?,每日頭條,Retrieved December 24, 2022,取自:https://kknews.cc/news/8g5r93g.html。
23.蔡文富、林世堂與翁在龍(2018),先進規劃排程系統應用於記憶體模組廠測試產能之研究,管理資訊計算(3),374-385。
24.羅嘉穎(譯)(2004),關鍵鏈(一版第13印),台北市:天下文化。(Eliyahu, M. Goldratt, 1984)
25.羅嘉穎(譯)(2004),仍然不足夠:ERP加TOC的企業電腦化新境界(一版),台北市:天下文化。(Goldratt, E. M., Schragenheim, E., & Ptak, C. A., 2000)
26.Larry Lien(2022),五力分析:分析市場掌握商機,tenten 設計週報,Retrieved October 28, 2022,取自:https://www.hububble.co/blog/porters-five-forces。
27.Harris Chang(2022),什麼是PEST 分析?方法與注意事項,tenten 設計週報,Retrieved October 28, 2022,取自:https://tenten.co/learning/pest-analysis/。
二、英文文獻
1.Arnheiter, E. D., & Maleyeff, J. (2005). The integration of lean management and Six Sigma. The TQM magazine, 17(1), 5-18.
2.Balderstone, S. J., & Mabin, V. J. (1998). A Review of Goldratt’s Theory of Constraints (TOC)–Lessons from the International Literature. In Operations Research Society of New Zealand 33rd Annual Conference.
3.Bradford, M. (2014), Modern ERP: Select, Implement and Use Today′s Advanced Business Systems. Raleigh, North Carolina: Lulu.com.
4.Goldratt, E. M. (1994). It′s Not Luck. Great Barrington: North River Press.
5.Gürel, E., & Tat, M. (2017). SWOT analysis: A theoretical review. Journal of International Social Research, 10(51), 994-1006.
6.Grundy, T. (2006). Rethinking and reinventing Michael Porter′s five forces model. Strategic Change, 15(5), 213-229.
7.Ho, J. K.-K. (2014). Formulation of a systemic PEST analysis for strategic analysis. European academic research, 2(5), 6478-6492.
8.Johnson, C. N. (2016). The benefits of PDCA. Quality Progress, 49(1), 45-50.
9.Kim, S., Mabin, V. J., & Davies, J. (2008). The theory of constraints thinking processes: retrospect and prospect. International Journal of Operations & Production Management, 28(2), 155-184.
10.Lee, H. L.(2004),The triple-A supply chain. Harvard Business Review, 82(10), 102-113.
11.Liker, J. K., & Choi, T. Y. (2004). Building deep supplier relationships. Harvard business review, 82(12), 104-113.
12.Moen, R., & Norman, C. (2006). Evolution of the PDCA cycle. Quality Management Journal, 13(2), 36-51. |