Knowledge sharing and ERP system usage in post-implementation stage

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題名:	Knowledge sharing and ERP system usage in post-implementation stage
作者:	周惠文;Chou, Huey-Wen;Lin, Yu-Hsun;Lu, Hung-Sheng;Chang, Hsiu-Hua;Chou, Shyan-Bin
貢獻者:	管理學院資訊管理學系
關鍵詞:	ERP system usage;Extrinsic motivation;Intrinsic motivation;Knowledge sharing;Self-efficacy;Social capital
日期:	2014-04-01
上傳時間:	2026-04-23 13:44:21 (UTC+8)
出版者:	Elsevier Ltd.;Elsevier Ltd
摘要:	摘要： •We develop a model to explain why ERP system users are willing to share knowledge.•The model integrates economic exchange theory with three social grounded theories.•Extrinsic motivation, from economic exchange view, cannot explain knowledge sharing.•Other factors all have significant effects on users’ knowledge sharing behaviors.•We found frequent knowledge sharing among users resulted in more ERP system usages. Many organizations have adopted enterprise resource planning (ERP) systems in recent years to integrate information and information-based processes within and across functional areas. Because of the under-utilization of ERP systems, most of these organizations are disappointed in reaching the anticipated business goals. It is imperative to explore how to facilitate the usage of ERP systems for organizations. This study aims to develop an understanding of the effect of knowledge sharing on ERP system usage and the factors affecting employees’ knowledge sharing after the initial implementation of an ERP system. Selected social oriented theories were employed to develop our conceptual model. By means of a survey of 804 ERP users from 53 Taiwan companies, we confirmed our research model to some extent and found that social capital, intrinsic motivation, and self-efficacy all have significant impacts on knowledge sharing. However, contrary to common belief, we found a negative, though insignificant, effect of extrinsic motivation on knowledge sharing. The implications for research, practice, and future research directions are discussed herein. 出版者： Elsevier Ltd 出版日期： 2014-04 出處： Computers in human behavior, 2014-04, Vol.33, p.16-22 資源來源： Elsevier ScienceDirect Journals Complete - Autoholdings 版權： 2013 Elsevier Ltd 識別號： ISSN: 0747-5632 識別號： EISSN: 1873-7692 識別號： DOI: 10.1016/j.chb.2013.12.023
顯示於類別:	[資訊管理學系] 期刊論文

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