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    請使用永久網址來引用或連結此文件: https://ir.lib.ncu.edu.tw/handle/987654321/109761


    題名: 融入才能推薦!在台韓資企業台籍員工知覺跨文化溝通能力對員工推薦意願之影響—以組織認同為中介、工作滿意度為調節變項;融入才能推薦!在台韓資企業台籍員工知覺跨文化溝通能力對員工推薦意願之影響—以組織認同為中介、工作滿意度為調節變項
    作者: 胡至葦;HU, CHIH-WEI
    貢獻者: 人力資源管理研究所在職專班
    關鍵詞: 知覺跨文化溝通能力;組織認同;員工推薦意願;工作滿意度;韓資企業;台籍員工;perceived intercultural communication competence;organizational identification;employee referral intention;job satisfaction;Korean-invested enterprises;Taiwanese employees
    日期: 2026-07-16
    上傳時間: 2026-10-20 14:23:06 (UTC+8)
    出版者: 國立中央大學
    摘要: 本研究探討在台韓資企業台籍員工知覺跨文化溝通能力、組織認同、員工推薦意願與工作滿意度之關聯性,進一步檢驗組織認同在知覺跨文化溝通能力與員工推薦意願之間是否具有中介效果,以及工作滿意度是否會調節組織認同與員工推薦意願之間的關係。本研究將知覺跨文化溝通能力區分為語言能力、文化理解力、文化敏感度與文化適應力四個構面,並以在台韓資企業之台籍員工為研究對象,進行後續分
    析。
    本研究採問卷調查法,共回收200份有效樣本。研究結果發現:(1) 知覺跨文化溝通能力及其四個構面,包含語言能力、文化理解力、文化敏感度與文化適應力,皆會對組織認同產生直接且顯著的正向影響。(2) 組織認同會對員工推薦意願產生直接且顯著的正向影響。(3) 組織認同在知覺跨文化溝通能力與員工推薦意願之間具有中介效果;進一步分析各構面後發現,文化理解力會透過組織認同對員工推薦意
    願產生完全中介效果,文化敏感度與文化適應力則會透過組織認同對員工推薦意願產生部分中介效果,惟語言能力透過組織認同影響員工推薦意願之中介效果未達顯著。(4) 工作滿意度雖會對員工推薦意願產生直接影響,但其在組織認同與員工推薦意願之間的調節效果未獲支持。

    關鍵字:知覺跨文化溝通能力、組織認同、員工推薦意願、工作滿意度、韓資企業、台籍員工;This study examines the relationships among perceived intercultural communication competence (ICC), organizational identification, employee referral intention, and job satisfaction among Taiwanese employees working in Korean-invested enterprises in Taiwan. The study further investigates whether organizational identification mediates the relationship between perceived ICC and employee referral intention, and whether job satisfaction moderates the relationship between organizational identification and employee referral intention. Perceived ICC is conceptualized as comprising four dimensions: language ability, cultural understanding, cultural sensitivity, and cultural adaptability. Data were collected from Taiwanese employees in Korean-invested enterprises in Taiwan.
      Using a survey-based research design, a total of 200 valid responses were collected. The findings are as follows: (1) Perceived ICC and its four dimensions — language ability, cultural understanding, cultural sensitivity, and cultural adaptability — each exert a significant and positive direct effect on organizational identification. (2) Organizational identification exerts a significant and positive direct effect on employee referral intention. (3) Organizational identification mediates the relationship between perceived ICC and employee referral intention. Further analysis of individual dimensions reveals that cultural understanding exerts a fully mediated effect on employee referral intention through organizational identification, while cultural sensitivity and cultural adaptability exert partially mediated effects; however, the mediating effect of language ability through organizational identification does not reach statistical significance. (4) Although job satisfaction exerts a significant direct effect on employee referral intention, its moderating effect on the relationship between organizational identification and employee referral intention is not supported.
    Keywords: perceived intercultural communication competence, organizational identification, employee referral intention, job satisfaction, Korean-invested enterprises, Taiwanese employees
    顯示於類別:[人力資源管理研究所碩士在職專班 ] 博碩士論文

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