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    請使用永久網址來引用或連結此文件: https://ir.lib.ncu.edu.tw/handle/987654321/110153


    題名: MBTI與投資風險關聯性研究;MBTI與投資風險關聯性研究
    作者: 姚淑麗;YAO, SHU-LI
    貢獻者: 會計研究所企業資源規劃會計碩士在職專班
    關鍵詞: MBTI人格特質;羊群效應(從眾行為);展望理論;心理帳戶;客戶風險屬性評估(KYC);AI智能理財機器人;MBTI Personality Traits;Herding Effect (Conformity Behavior);Prospect Theory;Mental Accounting;Know Your Customer (KYC);AI Robo-Advisor
    日期: 2026-06-02
    上傳時間: 2026-10-20 15:19:16 (UTC+8)
    出版者: 國立中央大學
    摘要: MBTI人格特質理論近年於台灣社會爆發式普及,其應用範疇已由早期的社群社交、企業徵才與職涯規劃,轉向成為解讀人類行為的「共通語言」。從行為金融學已證實人格特質與風險偏好存在顯著關聯,而MBTI作為更具普適性的人格分類工具,其在金融決策領域的應用潛力亟待深究。

    隨台灣推動「普惠金融」與「科技金融」轉型,理財機器人(Robo-Advisor)規模自2017年法規開放後呈指數成長。然而,現行機構依據《金融消費者保護法》及《適合度原則》要求投資人填寫之「投資風險屬性評估(KYC)」,多側重於靜態指標,難以捕捉市場波動時的動態心理變化與非理性行為。本研究旨在探討動態時事觸發下,MBTI 人格特質與投資風險屬性之相關性,試圖補強傳統KYC的行為預測,缺乏心理層面的適配性。

    本研究採問卷調查法,以具備投資經驗之大眾為研究對象,透過便利抽樣獲取有效樣本。研究工具參考紀雅雯(2021)之 MBTI 心理類型量表,進行文字潤飾,結合模擬動態情境之投資風險量表進行施測。在資料分析方面,本研究運用 SPSS 統計軟體進行敘述統計、獨立樣本T檢定、單因子變異數分析(ANOVA)、虛擬變項迴歸分析及二因子共變數分析,藉以驗證人口統計變項與 MBTI 四大維度對投資行為之影響力。

    本研究透過實證分析獲得以下關鍵發現:首先,在現代金融環境下,性別在風險偏好行為傾向趨於收斂;再者,投資風險承擔能力與年齡呈現非線性關係,並在 50-59 歲達到高峰。

    研究證實人格特質在排除外部干擾之靜態基礎下,研究發現 MBTI 之『完整人格構型』對投資風險的解釋力(20%)顯著優於『單一心理維度』,證實完整人格較能捕捉個體行為之預測價值。在面對數位社群之從眾效應干擾時,實證數據顯示完整人格與情境具有強大的交互作用,對投資風險行為的整體解釋力高達 70.6%。本研究進一步採取估計平均數(M)與標準誤差(SE)之雙軌處理策略,有效排除小樣本之極端值干擾,具體識別出:ESTP(企業家)與 ENFJ(主人公)為具備高群體共識之『高風險領頭羊』,在羊群效應催化下易展現顯著的風險攀升行為。顯見性格特質是預測動態決策的核心變項;此外,本研究具體識別出,判斷型J/感知型P維度 在從眾壓力下展現出顯著的交互作用,且高階交互作用EI × SN × JP × 從眾行為更是極顯著 (F=14.036,p<.001)。

    綜言之,本研究釐清了性格特質在靜態與動態環境對風險決策的貢獻差異,並為金融機構建立具科學依據的心理分析框架。隨 AI 技術的普及,本研究主張將 MBTI 量化參數嵌入理財機器人演算法中,透過心理學與金融科技(FinTech)模型的整合,協助業者在強化 KYC 合規性的同時,能提供精準的理財建議與風險預警,實質優化投資精準度並提升客戶滿意度。;The MBTI personality trait theory has experienced explosive popularity in Taiwan in recent years. Its application has expanded from early social networking, corporate recruitment, and career planning to becoming a &quot;common language&quot; for interpreting human behavior. Behavioral finance has established a significant correlation between personality traits and risk preference; as a more universal personality classification tool, MBTI holds substantial research potential within the field of financial decision-making.

    With Taiwan’s promotion of &quot;Financial Inclusion&quot; and &quot;FinTech&quot; transformation, the scale of Robo-Advisors has shown exponential growth since the relaxation of regulations in 2017. However, the &quot;Know Your Customer (KYC)&quot; investment risk profile assessments currently required by institutions under the Financial Consumer Protection Act and the Suitability Principle focus heavily on static indicators. These assessments struggle to capture dynamic psychological shifts and irrational behaviors during market volatility. This research aims to explore the correlation between MBTI personality traits triggered by dynamic events and investment risk profiles, seeking to strengthen the behavioral prediction capabilities of traditional KYC, which often lack psychological alignment.

    This study employs a questionnaire survey method targeting the general public with investment experience, obtaining valid samples through convenience sampling. The research instrument adapts the MBTI psychological type scale from Chi (2021) with textual refinement, integrating it with an investment risk scale that simulates dynamic scenarios for empirical testing. For data analysis, SPSS statistical software is utilized to perform descriptive statistics, independent samples t-tests, one-way analysis of variance (ANOVA), dummy variable regression analysis, and two-way analysis of covariance (ANCOVA) to validate the influence of demographic variables and the four primary MBTI dimensions on investment behavior.

    Through empirical analysis, this study yields the following key findings: First, within the modern financial environment, gender behavioral tendencies regarding risk preferences demonstrate a converging trend; second, investment risk tolerance exhibits a non-linear relationship with age, reaching its peak within the 50–59 age bracket.

    Furthermore, this study confirms that under a static baseline excluding external interference, the MBTI ′whole-personality configurations′ demonstrate an explanatory power (20%) for investment risk that is significantly superior to that of ′single psychological dimensions,′ validating that the whole personality is better suited to capture the predictive value of individual behaviors. When subjected to the interference of herding effects within digital social networks, empirical data reveal a robust interaction between whole-personality configurations and situational contexts, driving the overall explanatory power for investment risk behaviors up to 70.6%. In addition, this study implements a dual-track analytical strategy combining estimated marginal means (M) and standard errors (SE) to effectively eliminate the interference of outlier values stemming from small sample sizes. Through this approach, ESTP (the Entrepreneur) and ENFJ (the Protagonist) are specifically identified as ′high-risk bellwethers′ characterized by high group consensus, who are highly prone to exhibiting pronounced risk-escalating behaviors catalyzed by herding effects. Evidently, personality traits serve as a core variable in predicting dynamic decision-making. Lastly, this study specifically identifies that the Judging (J) / Perceiving (P) dimension exhibits a significant interaction under herding pressure, and the high-order interaction of EI × SN × JP × herding behavior is found to be extremely significant (F= 14.036, p < .001).

    In summary, this study clarifies the differential contributions of personality traits to risk decision-making across static and dynamic environments, establishing a scientifically grounded psychological analysis framework for financial institutions. With the ubiquity of AI technology, this research advocates for converting MBTI dimensions into quantitative parameters to be embedded within robo-advisor algorithms. Through the integration of psychology and FinTech models, financial practitioners can enhance KYC compliance while providing precise investment advice and risk warnings, ultimately optimizing investment accuracy and elevating customer satisfaction.
    顯示於類別:[企業資源規劃(ERP)會計碩士在職專班] 博碩士論文

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