關鍵字:外部AI科技趨勢感知、潛在替代威脅感、技能適應、 心理適應、前瞻型人格;With the rapid advancement of artificial intelligence (AI), traditional service industries are facing unprecedented pressure for digital transformation, and employees′ perception of external technological trends often triggers a deep-seated sense of career-survival crisis. This study aims to investigate the relationship among employees′ perception of external AI technology trend, perceived threat of AI replacement, and their work adaptation. In addition, the moderated mediation of proactive personality is also examined. Data are collected from employees from a leading cable television enterprise in Taiwan. A total of 268 valid responses is obtained through online survey and thus analyzed with the SPSS PROCESS macro. The results indicate that employees’ perception of external AI technology trend is positively related to their perceived threat of AI replacement. Besides, employee perceived threat of AI replacement is positively related to their skill adaptation and exerts a full mediation on the relationship between perception of external AI technology trend and skill adaptation, however, its mediating effect on psychological adaptation is not supported. Moreover, proactive personality significantly moderates the effect of perceived threat on skill adaptation and strengthens the overall moderated mediation mechanism. Drawn on the findings, managerial implications and recommendations for future research are thus discussed.
Keywords: external AI technology trend, perceived threat of AI replacement, skill adaptation, psychological adaptation, proactive personality