| 摘要: | 全球製造業面臨人力短缺、產品生命週期縮短、大量客製化的挑戰，各國紛紛開始投入「智慧製造」相關研發，也因此再次帶動工業機器人產業升級。我國以製造業為主，工業機器人產業起步較晚，在內外產業環境及市場需求的趨動下，政府也積極推動相關的研究計畫，協助國內工業機器人相關產業能順利升級。然而，在提升工業機器人技術研發能力的同時，企業若能運用適當的管理方法，以正確掌握客戶需求，使開發過程更有效率，有助提升企業的核心價值及競爭力。
而產品生命週期管理是一套有系統的產品資訊管理方法，可協助企業內外部協同作業，縮短開發時程，讓產品盡早上市，進而減少浪費及成本、增加收益，因此越來越多企業想要導入PLM系統，提升企業的競爭力。
本研究藉由文獻探討及產業研究，探討適用於工業機器人產業之「產品生命週期管理」模式，考量其產業需求快速增加的現況，以及工業機器人系統客製化程度高的特性，加入「需求管理」研究議題，使開發廠商能更確實掌握終端客戶的需求。在研究的方法上，本研究將「產品生命週期管理」及「需求管理」之流程、人員及資料等內容進行分析，並找出二者關聯性進行整合。並以ARIS工具建構整合「需求管理」之「產品生命週期管理」概念模式，以提供國內工業機器人產業參考，期能幫助上下游雙方能協同開發，增進終端使用廠商客製化需求，並讓開發流程更有效率，達到縮短開發時程，讓產品盡早進入市場，增加產品進入市場成功率。;With the challenges of manpower shortage, Product Life Cycle (PLC) shorten and product customization required, manufacturing industry is developing the technologies of Intelligent Manufacturing (IM), and driving the upgrading of efficiency in the Industrial Robot Industry (IRI). Since manufacturing is Taiwan’s one of main industry, the government is doing study of IRI to meet the global market trends/demands requirement, and trying to assist the industry level up. However, it will be more efficient for companies to use the appropriate management methods as developing tooling, and it will help companies/industry keep the core values and competitiveness.
Product Lifecycle Management (PLM), is a set of systematic product information management methods. More and more companies using this system and treat it as the value adding method. PLM can shorten the product development period, making company internal/external departments closely collaboration, eliminating the waste of cost, shortening lead time of new product launch, and increasing company’s revenue.
Based on the literature review and industry study, this study focus on PLM of IRI, and adding Requirements Management (RM) into study to meet market trends and industry requirement. This study is doing deep analysis on the process of PLM and RM, using ARIS modeling tool to establish the integrated model of RM and PLM, building up a useful reference model for the IRI. Hope this study could help make manufacturers and end-users collaborating closely, helping companies on product customization, making processes management efficiently, shortening new product development period, launching the new product on production line quicker, and finally increasing the business success opportunities and adding value to the products and supply chain. |
