Abstract: | 本產學計畫的合作公司是一家中小型傳統第三方物流公司。近年來,合作公司發現其客戶在B2C電子商務之物流需求有明顯的增加趨勢,這也造成其出貨方式從過去的「棧板出貨」與「整箱出貨」,而逐漸地有以「最小單位(如:盒、條、包)」且「多品項混裝箱理貨揀取」之「多品項、多訂單量」出貨方式,也因此合作公司決定跨足「第三方電子商務物流服務」。本計畫將幫助合作公司評估其所考量的揀貨系統,並探討揀貨方法;希望藉由找出各個揀貨系統之實用且有效的揀貨方法,來了解各個揀貨系統的表現,進而幫忙合作公司選擇最適合的揀貨系統與方法,使其能成功跨足「第三方電子商務物流服務」。本研究的進行步驟簡述如下:(一)經由合作公司來蒐集其所考量之揀貨系統的相關資料,以及其現場狀況與運作限制;(二)文獻回顧;(三)探討各個揀貨系統、方法與相關揀貨問題;(四)模擬程式發展,模擬實驗,測試揀貨系統、方法與相關問題方法;(五)方法檢討與改善,找出最好的揀貨系統、方法與相關問題方法。在方法發展上,本研究除了會注意方法的有效性之外,也會注意方法的可用性與實用性,以確保研究成果能被合作公司應用,進而對國內傳統第三方物流公司在「第三方電子商務物流服務」的發展有所助益。 ;The company that this project will cooperate with is a small and medium traditional third-party logistics company. In recent years, the cooperative company has found its customers' needs have shown a clear trend of increase in B2C e-commerce logistics. This has caused its shipments to gradually shift from mainly “pallet shipments” and “case shipments” in the past to “minimum unit (such as: boxes, bars, bags)” and “multi-item mixed container picking” of the “multi-item multi-order quantity” shipments. As a result, the cooperative company has decided to enter the “third-party e-commerce logistics services” business. The purpose of this research is to help the cooperative company evaluate the picking systems it considers and explore their picking methods. This research hopes to understand the performance of different picking systems by finding practical and effective picking methods for them. The goal is to help the cooperative company choose the most suitable picking system, method and solutions for relevant problems, so that it can successfully enter the “third-party e-commerce logistics services” business. The research steps are briefly described below. First, with the help of the cooperative company, we collect important information relevant to the picking systems it has considered. Second, collect and review literature. Third, study each picking system and develop its picking methods. Fourth, develop simulation models and conduct simulation experiments to test the performance of every picking method of each picking system. Fifth, review and improve picking methods to find the best system, picking method and solutions for relevant problems. Finally, please note when developing the methods, we focus not only on their effectiveness and efficiency, but also their practicability and applicability, so that they can truly benefit the cooperative company as well as other similar third-party logistics companies in Taiwan. |