摘要: | 物流是目前整個產銷供應鏈上重要的一環,在現今要求快速生產的前提下,倉儲管理已經變得比以前更複雜,耗費更多的成本,運作的角色與任務也在不停改變,因此降低成本提供服務質量與效率就更為重要。 本研究個案公司是電子產業,屬於勞動密集產業,因產業升級與人工成本持續上揚等問題,個案公司開始推行智能生產,透過自動化精簡作業人力。倉儲人力的精簡在智能生產的整個供應鏈上是個瓶頸,部份作業無法透過機器手臂等自動化設備取代,造成人力精簡的步調緩慢,也因此衍生出此透過精實物流搭配自動化進行倉儲系統改造計畫。 本研究中個案公司透過了ECRS(E:Eliminate, 取消; C:Combine, 合併; R:Rearrange, 調整順序;S:Simplify, 簡化)的手法,找出了作業浪費的問題點,並透過改善活動的進行,系統軟體的運作,讓員工與設備準確掌握作業資訊,自動化設備的實施,取代了人力的作業,有效的整合與改善活動運用,讓整個物流能夠結合自働化,達到精實物流所追求的不浪費、準時化生產的精神,滿足客戶需求,做到完美的物流服務。 由個案公司導入改善計畫後的數據資料得知,作業效率提升15.8%,作業人數減少19.9%,提升了整個流程的作業效率與作業準確度。 此改善專案並與S快遞公司與M工廠進行了少量多樣與多量少樣的作業應用,說明了該改善專案與目前業界模式是相似的,也證明了在多樣少量的作業上也可以得到作業效率與人力改善,藉由設備取代人力,流程的簡化,大幅減少了倉儲人力,充分展現了精實物流的精神。;Logistics is an important part of the entire production and sales supply chain. Under the premise of requiring rapid production today, warehouse management has become more complicated than before, costing more, and the roles and tasks of operations are constantly changing, thus reducing Cost is more important to provide service quality and efficiency. The case study company is an electronics industry, which belongs to the labor-intensive industry. Due to problems such as industrial upgrading and rising labor costs, case companies have begun to implement intelligent production and streamline operations. The reduce of warehousing manpower is a bottleneck in the entire supply chain of intelligent production. Some of the operations cannot be replaced by automated equipment such as robotic arms, resulting in a slow pace of manpower reduction, and thus the warehouse system transformation through lean logistics and automation. In this study, the case company adopted the ECRS (E:Eliminate ; C:Combine ; R:Rearrange ; S:Simplify) method to find out the problem of wasted work and improve activities The operation of the system software allows employees and equipment to accurately grasp the operation information, the implementation of automation equipment, replace the manual operation, effectively integrate and improve the use of activities, so that the entire logistics can be combined with self-defense to achieve the pursuit of lean logistics. The spirit of not wasting, punctual production, to meet customer needs, to achieve perfect logistics services. According to the data obtained by the case company after the improvement plan, the work efficiency was increased by 15.8%, and the number of work people was reduced by 19.9%, which improved the work efficiency and operation accuracy of the entire process. This improvement project has been carried out in a small variety and a large number of applications with S Express Company and M factory. It shows that the improvement project is similar to the current industry model, and it also proves that it can be obtained in a variety of small jobs. The improvement of efficiency and manpower, the replacement of manpower by equipment, the simplification of the process, greatly reduced the warehousing manpower, fully demonstrated the spirit of lean logistics. |