製造業面臨越來越競爭的挑戰,企業為了鞏固在業界的競爭力,積極在各個方面加大力度進行作業優化措施,推動各項改革活動,以因應市場環境的快速變化。 本研究以個案部門為例,應用系統分析與設計方法優化作業流程,完成出貨排程系統,取代原本人工作業,建置公司系統開發的模板,滿足公司系統化需求。個案公司為電子製造廠,近年來台灣電子製造業面對少量多樣的市場需求,產品生命週期短縮,還面臨勞動人力不足,人力訓練成本節節上升的壓力,企業無不卯盡全力因應新經濟型態的挑戰。 本研究採用個案研究法,透過系統分析與設計方法探討部門出貨排程作業,開發筆記型電腦代工廠出貨排程系統,經由開發出貨排程作業系統化的過程,解決部門使用者人工作業上效率低落且容易出錯與管理不易的問題。系統實現出貨排程試算支援的功能,大幅縮短作業時間與提升資料的準確性。在滿足使用者操作便利的基礎上完成建置作業流程更有效率,未來擴充更具彈性的系統。;Manufacturing industry is facing more and more challenges of competition. In order to consolidate its competitiveness in the industry, enterprises are actively intensifying their efforts to optimize their operations in all aspects, and promoting various reform activities in order to cope with the rapid changes in the market environment. This study takes a case company as an example, using system analysis and design methods to complete the delivery scheduling system, optimize the operation process, and build company development system specifications to meet the company′s systematic needs. The case company is an electronics manufacturer. In recent years, Taiwan′s electronics manufacturing industry has been facing a small number of diverse market demands, a shorter product life cycle, a shortage of labor force and the pressure of rising human training costs. Enterprises have made every effort to cope with the challenges of the new economic model. This study adopted case study method, Exploring departmental shipment scheduling operation through system analysis and design method. Developed notebook factory shipment scheduling system. Through the development of a systematic process of shipment scheduling operation, the problem of inefficiency in manual operation and easy to make mistakes and management of departmental users is solved. The system realizes the function of trial calculation support for delivery schedule, greatly shortens the operation time and improves the accuracy of data. On the basis of satisfying the user′s convenience, it is more efficient to complete the construction process and expand the more flexible system in the future.