SaaS ERP數位轉型關鍵成功因素之探討 - 以A公司為例

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題名:	SaaS ERP數位轉型關鍵成功因素之探討 - 以A公司為例
作者:	劉亞芹;LIOU, YA-CIN
貢獻者:	企業管理學系在職專班
關鍵詞:	企業資源規劃;軟體即服務;雲端運算;思愛普;Enterprise resource planning;ERP;SaaS;Cloud computing;SAP
日期:	2024-07-29
上傳時間:	2024-10-09 15:35:27 (UTC+8)
出版者:	國立中央大學
摘要:	本研究旨在探討大型製造業在數位轉型過程中選擇雲端ERP解決方案的決策因素及其影響。透過過去ERP導入的專案經驗，深入分析其為何選擇RISE with SAP解決方案而非傳統地端架構。本研究透過個案研究法，對大型製造業公司在數位轉型過程中的具體經驗進行詳細分析，梳理出企業在選擇雲端ERP時所面臨的挑戰與考量點。大型製造業公司選擇思愛普RISE with SAP解決方案主要是基於降低成本、提升業務靈活性及加速數位化轉型的需求。然而，在實施過程中，個案公司也面臨了諸多挑戰，如硬體設備異常、專線連線不穩定以及與雲端供應商的協調問題。最終，本研究提供了個案公司成功實施雲端ERP的三大關鍵因素和建議，其一為前期建議對ERP現況與需求做完整的評估，其二是高階管理層需尋找具備興業領導能力特質的領導人，才可具有相應的視野迎接這個選擇所帶來的挑戰，最後建議不可只單方面接受ERP軟體廠商提供的服務現況，需與ERP雲端軟體廠商積極協同合作，才可完備軟體即服務可帶給企業的優點與未來願景，希望本論文可以協助其他同類企業在做數位轉型的決策與轉換的過程中提供參考和借鑒。;This study aims to explore the decision-making factors and their impacts on the selection of cloud ERP solutions during the digital transformation process in large manufacturing enterprises. By leveraging past ERP implementation project experiences, this research delves into why these enterprises chose the RISE with SAP solution over traditional on-premise architectures. Through a case study approach, the specific experiences of a large manufacturing company during its digital transformation process are analyzed in detail, highlighting the challenges and considerations faced when selecting a cloud ERP solution. The primary reasons for choosing SAP RISE with SAP were the need to reduce costs, enhance business agility, and accelerate digital transformation. However, the case company also encountered several challenges during implementation, such as hardware malfunctions, unstable dedicated line connections, and coordination issues with cloud providers. Ultimately, this study identifies three key factors and recommendations for successfully implementing cloud ERP: first, conducting a comprehensive assessment of the current ERP situation and requirements; second, ensuring that senior management possesses industry leadership capabilities to embrace the challenges brought by this choice; and finally, actively collaborating with ERP cloud software vendors rather than solely accepting the services provided. These steps are crucial to fully realizing the advantages and future vision that Software as a Service (SaaS) can bring to enterprises. This paper aims to provide a reference for other similar enterprises in making decisions and navigating the process of digital transformation.
顯示於類別:	[企業管理學系碩士在職專班] 博碩士論文

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