在全球化及科技迅速發展的今日，科技產業的競爭更形激烈。面對快速變化的市場環境，企業必須迅速適應變化，持續創新，並提高產品開發及上市的速度，以保持其競爭優勢。台灣的W公司作為一家代工廠，面臨著急需提升產品開發效率與加快產品認證速度的挑戰。傳統專案管理方法在應對如此快速變化的市場需求時，常常顯得不夠靈活及效率低下，因此決定採用敏捷專案管理方法來優化其產品開發及認證測試過程。 本研究旨在探討敏捷專案管理在產品認證測試中的應用與實施效果。通過質性研究方法中的個案研究法以深入訪談、參與觀察及文件分析，本研究詳細分析在導入敏捷專案管理後，其產品認證流程、團隊合作模式、溝通效率、測試分析與處理速度的變化與成效。 研究結果顯示，敏捷專案管理的導入有效提升了分析測試的異常與除錯的速度與效率，尤其是在加速問題解決、提高團隊間溝通與合作效率方面表現突出。然而，敏捷專案管理的實施同時也遇到了一系列挑戰與困難，包括需改變團隊成員的工作心態使其適應敏捷精神與流程、預定好的會議太頻繁且時間冗長無法遵守敏捷精神。團隊必須持續溝通並提出改進方法，以確保敏捷專案管理的有效性得以最大化。 根據個案分析的發現，本研究提出了一系列管理建議，以幫助類似企業在未來更有效地實施敏捷專案管理，尤其是針對如何改善團隊溝通、促進跨部門合作、以及如何創造一個支持敏捷方法的組織文化等方面提供了具體的策略。最後，本研究對敏捷專案管理在產品認證測試領域的應用與有效性進行評估，為相關領域的學術研究和實務應用提供了參考。 ;In the rapidly evolving global and technological landscape, the technology industry is experiencing intense competition. Companies must adapt quickly, innovate continuously, and accelerate product development and maintain their competitive advantage. Taiwan′s W Company, an original equipment manufacturer, has adopted agile project management to enhance product development efficiency and speed up certification testing, as traditional project management methods often lack the necessary flexibility and efficiency. This study examines the effectiveness of agile project management in product certification testing through qualitative methods including case studies, in-depth interviews, and document analysis. It analyzes the impact on certification processes, team collaboration, communication efficiency, and the speed of test analyses and resolutions. The results show that agile project management significantly improves test analysis and debugging speeds, especially in enhancing problem resolution and team communication. However, challenges include adjusting team mindsets to agile principles and managing overly frequent and lengthy meetings. The study suggests continuous communication and improvements to maximize agile effectiveness. Management recommendations are provided to improve team communication, cross-departmental collaboration, and organizational culture supportive of agile methods. This research assesses the application and effectiveness of agile project management in product certification testing, offering insights for both academic research and practical application.
