資訊科技的進步讓人與人之間的距離因為網際網路更加縮短。因為網際網路的出現，打破了傳統媒介之間的隔閡。因此，在資訊科技協助的溝通方式下，促成了虛擬社群(virtual community)的形成，這樣由電腦所架構的社會網絡，對人類而言，是一個全新的經驗。本文針對現在人力資源實務工作者，分析兩個被廣泛使用的社群平台。也透過研究各式專家社群平台的設計機制，發展出特有的專家商業模式，讓具有專業能力可提供諮詢的專業人士可以增加與企業接觸的機會與管道，並透過WEB2.0的概念，讓專業人士提供的資訊能有效的認證與評價，使用者也可以透過WEB2.0的概念，找到專業人士來解決或諮詢想要詢問的問題。為了在實徵上顯示此論點之有效性，本研究引述多個專家社群網站之具體案例，說明在實務上如何透過網際網路以及運用虛擬社群概念，不受地域及時間限制，而能從事知識創造、分享的活動。本研究歸納出建置專家社群平台經營模式之因素，以說明研究之主要概念。By the advent of the advancement of information technology, the distance between people has become much shorter. The Internet technology breaks the barriers between traditional media. Therefore, information technology has also led to the virtual community formed by the social networks of computer architecture. For human beings, it is a new experience.This paper studied two widely-used community platforms for human resources practitioners. Community platform, through all kinds of experts, devises a mechanism to develop a unique business model, so that professionals can provide advices to professional competence can increase the contact with the enterprises, and by using the concept of WEB2.0 provide certified and validated information. Users can through the concept of WEB2.0, to find professionals to solve problem or contact experts whom they want to ask the questions with.In order to show the validity of this argument on an empirical studies, we quoted multiple cases of expert social networking sites to illustrate how in practice through the Internet technology and the using of the concept of virtual community without geographical and time constraints engaged in knowledge creation and sharing activities. Finally, the study concludes that the factors of the business model to build an expert community platform in order to illustrate the main concepts of this study.
