員工體驗之文化環境對於員工離職傾向的影響－以主管領導風格為干擾變項

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Title:	員工體驗之文化環境對於員工離職傾向的影響－以主管領導風格為干擾變項
Authors:	何雨潮;He, Yu-Chao
Contributors:	人力資源管理研究所
Keywords:	員工體驗;文化環境;交易型領導;轉換型領導;員工離職傾向;Employee experience;Cultural environment;Transactional leadership;Transformational leadership;Turnover intention
Date:	2023-06-21
Issue Date:	2024-09-19 14:08:22 (UTC+8)
Publisher:	國立中央大學
Abstract:	現今，企業致力於降低員工離職率，以維護企業重要資產。這些情況下，企業及員工開始重視起「員工體驗」，良好的員工體驗能讓員工從感受到幸福以及增加對組織的歸屬感。在員工工作期間，長時間會跟公司主管有所接觸，主管之領導風格影響到員工，甚至是組織運作。本研究希望能探討領導風格對於員工體驗之文化環境與員工離職傾向的影響，以驗證主管領導風格作為干擾變項所產生之作用。本研究以台灣企業在職員工為主要研究對象，問卷一共回收 321 份問卷，經過問卷整理後，刪除重複填答問卷 5 份，以及填答不完整之問卷。其中有效問卷總共為 287 份，回收率為 89%，研究結果發現： 1. 員工體驗之文化環境對於員工離職傾向具有負向影響 2. 當兩種主管領導風格同時作用時，交易型領導風格會對於員工體驗之文化環境以及員工離職傾向產生正向干擾效果;With the declining birth rates in Taiwan has become severe, while also facing an aging population and a decrease in the labor force. In recent years, the technology industry has experienced a severe "labor shortage" situation, forcing companies to use many strategies such as expand recruitment and talent acquisition strategies to attract and recruit more talent. Effectively attracting and recruiting talent has become a significant issue for companies. Nowadays, companies are committed to reducing employee turnover to keep them in companies. In this situation, companies and employees begin to emphasize "employee experience". Good employee experience can make employees feel satisfied and increase their sense of organizational identification. During employees’ work period, they have a long period of contact with their supervisors. The leadership style of the supervisors can influence employees and even impact organizational operations. Therefore, the purpose of this study was to explore the impact of leadership style on the cultural environment of employee experience and employee turnover intention, and verify the effect of supervisor leadership style as moderating variables. The research results found below: 1. The cultural environment of employee experience has a negative impact on employee turnover intention. 2. When transactional and transformational leadership work at the same time, transactional leadership style has a positive moderating effect on the cultural environment of employee experience and employee turnover intention.
Appears in Collections:	[Graduate Institute of Human Resource Management ] Electronic Thesis & Dissertation

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