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    請使用永久網址來引用或連結此文件: https://ir.lib.ncu.edu.tw/handle/987654321/111125


    題名: 結合認知師徒制與多代理人 AI 對話輪替控制之設計思考學習平台開發與初步評估;Development and Preliminary Evaluation of a Design Thinking Learning Platform Integrating Cognitive Apprenticeship and Multi-Agent AI Conversational Turn-Taking Control
    作者: 薛孟君;HSUEH, MENG-CHUN
    貢獻者: 網路學習科技研究所
    關鍵詞: 設計思考;認知師徒制;多代理人AI;AI對話三模式;便利貼Build-on;科技接受度模型;design thinking;cognitive apprenticeship;multi-agent AI;AI turn-taking policies;sticky-note Build-on;Technology Acceptance Model(TAM)
    日期: 2026-07-28
    上傳時間: 2026-10-20 16:57:43 (UTC+8)
    出版者: 國立中央大學
    摘要: 在執行既定步驟的認知工作逐漸由人工智慧(artificial intelligence, AI)代工的當代,教育重心正由操作技能轉向以人為本的設計思考(design thinking)素養。然而設計思考本質上以小組合作為本,新手與專家間存在明顯落差;多代理人 AI(multi-agent AI)能否作為其有效的學習媒介,遂成為值得探討的課題。

    本研究據此開發「設計思考練功坊」(design thinking studio)並予評估。系統以雙鑽石模型(Double Diamond model)第一鑽石(發現同理、定義聚焦)為骨架,以認知師徒制(cognitive apprenticeship)之示範、教練引導與表達三法為 AI 引導依據,以點名、輪流、搶答三種 AI 對話模式為多代理人協作之核心,並以便利貼 Build-on 機制累積共同思考之脈絡。評估採自助、非同步線上施測與受試者間(between-subjects)自選設計,46 位學習者各自選用偏好之對話模式完成上述兩階段,並以科技接受度模型(Technology Acceptance Model, TAM)量表與開放式回饋蒐集資料。

    結果初步顯示,學習者對系統之科技接受度呈正向,知覺有用性、知覺易用性與使用意願皆顯著高於量表中點,便利貼 Build-on 機制與兩設計思考階段亦然。三種對話模式以輪流最受肯定,惟係受試者自選而非隨機分派,效用差異仍屬初步、不宣稱因果。開放式回饋與量化結果方向一致。

    本研究之貢獻在於將認知師徒制三法轉譯為多代理人 AI 系統之具體機制(不宣稱推進理論本身),提出 AI 對話三模式與便利貼 Build-on 機制,並提供正向科技接受度之初步證據。;As artificial intelligence (AI) increasingly automates procedural cognitive work, education is shifting toward design thinking, a human-centered, inherently small-group practice in which novices differ markedly from experts. Whether multi-agent AI can be an effective medium for it is therefore worth exploring.

    This study developed and preliminarily evaluated the Design Thinking Studio (codename MindCrew). It uses the first diamond of the Double Diamond model (Discover/Empathise and Define) as its backbone, grounds the AI′s guidance in cognitive apprenticeship′s modeling, coaching, and articulation methods, employs three AI turn-taking policies (Cued, Round-Robin, and Open-Floor) as its collaboration core, and accumulates shared thinking context via a sticky-note Build-on mechanism. Forty-six learners each chose a policy and completed both stages under a self-service, asynchronous, between-subjects self-selection design; data came from a Technology Acceptance Model (TAM) questionnaire and open-ended feedback.

    Technology acceptance was positive: perceived usefulness, ease of use, and intention to use all exceeded the scale midpoint significantly, as did the perceived usefulness of the Build-on mechanism and of both stages. Round-Robin was rated most favorably, but because policies were self-selected rather than randomly assigned, this difference remains preliminary and no causal claim is made. Open-ended feedback agreed with the quantitative results.

    Its contributions are a theory-informed design translating three cognitive apprenticeship methods into multi-agent AI mechanisms (without claiming to advance the theory), the three turn-taking policies with the Build-on mechanism, and preliminary evidence for future controlled work.
    顯示於類別:[網路學習科技研究所 ] 博碩士論文

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